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Contact Us

 

For customer service please contact:
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prettypolozallie@gmail.com

Thank you!

FQA

 

When will my order ship?
Currently I have a 2-3 week processing time for orders. The shipping price includes a tracking number and typically takes 3-5 days for US orders, and a couple of weeks for international orders. Once the package is in the hands of USPS it is outside of my control and any problems should be taken up with them. 


Returns, exchanges, or cancellations policy: 

Due to the nature of the items there will be no refunds or returns. If you are dissatisfied with your order or a specific item in your order, please contact me to discuss and we can work something out! These situations are treated on a case-by-case bases. I love you guys and I love my business. I want you to be happy with your order and love these products as much as I do. Please note that colors may display differently depending on your screen. All sales final. :)

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Please contact me if you have any problems with your order. Customer service messages have a current turnaround time of 7 business days

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We Accept

PrettyPoloz

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